Privacy Policy

1. Introduction

Welcome to Azerbaijan Game Studio. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and services.

This policy applies to all visitors, users, and others who access our website or use our games and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, username, password, and profile information
• Contact Information: When you contact us, we collect your name, email, phone number, and message content
• Payment Information: Billing address and payment method details (processed securely by third-party payment processors)
• User Content: Reviews, comments, forum posts, and other content you submit

2.2 Automatically Collected Information

When you use our website or games, we automatically collect:

• Device Information: Device type, operating system, browser type, and version
• Usage Data: Pages visited, time spent, links clicked, and interaction patterns
• Game Data: In-game progress, achievements, preferences, and gameplay statistics
• Location Data: IP address and approximate geographic location
• Cookies and Tracking: See our Cookie Policy for details

2.3 Information from Third Parties

We may receive information from:

• Social media platforms (if you connect your account)
• Analytics providers
• Advertising partners
• Payment processors

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Provide access to our games and services
• Process transactions and deliver purchases
• Provide customer support
• Save your game progress and preferences

3.2 Communication

• Respond to your inquiries and support requests
• Send important updates about our services
• Send promotional materials (with your consent)
• Notify you about new games and features

3.3 Improvement and Analytics

• Analyze usage patterns and trends
• Improve our games and website
• Develop new features and products
• Conduct research and testing

3.4 Security and Legal Compliance

• Prevent fraud and abuse
• Enforce our terms and conditions
• Comply with legal obligations
• Protect our rights and property

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and UK, we process your data based on:

• Contract: Processing necessary to fulfill our contract with you
• Consent: You have given clear consent for specific processing
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with the law

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party companies that perform services on our behalf:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools
• Marketing platforms

5.2 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of users and the public

5.4 With Your Consent

We may share information with third parties when you give us explicit permission to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security audits
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Typical retention periods:

• Account Data: Until you delete your account, plus 30 days
• Transaction Records: 7 years for legal and tax compliance
• Support Communications: 3 years
• Marketing Data: Until you unsubscribe or withdraw consent

8. Your Rights

Depending on your location, you may have the following rights:

8.1 Access and Portability

Right to access your personal data and receive a copy in a structured, machine-readable format.

8.2 Correction

Right to correct inaccurate or incomplete personal data.

8.3 Deletion

Right to request deletion of your personal data ("right to be forgotten").

8.4 Restriction

Right to request restriction of processing your personal data.

8.5 Objection

Right to object to processing based on legitimate interests or for marketing purposes.

8.6 Withdraw Consent

Right to withdraw consent at any time (where processing is based on consent).

8.7 Lodge a Complaint

Right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at: [email protected]

9. Children's Privacy

Our services are not directed to children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Azerbaijan. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Other legally approved transfer mechanisms

11. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

• Data Protection Officer: [email protected]
• Email: [email protected]
• Address: Azerbaijan Game Studio, 28 May Street, Nizami District, Baku AZ1000, Azerbaijan
• Phone: +994 12 345 67 89